Storage FAQs

Self storage is a service offering flexible, do it yourself storage for personal and commercial customers. We provide clean, dry, individually alarmed storage units. You put your own padlock on the door and you keep the key ensuring that only you have access to your goods.

You can store almost anything, any size, from archive boxes to aquariums, computers to Christmas decorations, sofas to skis, a few items or whole house contents - as long as it's not flammable, hazardous, perishable or illegal.

The cost of storing your goods will depend on how much space you will need. Prices start from just £9.99 plus VAT per week. We suggest that you consult our on-line space calculator or contact our friendly, helpful staff to determine the optimum size storage unit for your requirements.

Storage units range in size from a telephone box to a tennis court, and prices start from as little as £9.99 plus VAT per week. Our friendly, helpful staff can advise you on how to pack your items to take full advantage of the height of the storage unit. Fort Box unit sizes range from 10 to 200 square feet, (1 to 10 m2) or more, and we are sure to have the size of unit that meets your needs.

Our smallest units are lockers of one metre cubed. Walk-in storage units start at 10 square feet (1 m2).

You are welcome to move to another size unit at any time to suit your storage requirements and subject to availability.

Fort Box prices include your storage charge, rates, service charges, utility bills, security and maintenance costs. You will need a padlock to secure your unit. Goods must be insured and if your existing insurance policy does not cover you then you can pay for inclusion under the Fort Box contents policy specifically designed for goods whilst in storage. Cover is provided for fire, theft and water damage. A refundable security deposit equal to four weeks' storage charge is payable at the commencement of storage and is refunded after you vacate your storage unit.

See our web site for the latest deals. Fort Box aims to provide a competitive service and prices are set to ensure that your storage is cost effective throughout he period you store with us.

Look on our website to find maps, telephone numbers and email addresses.

You can access your storage unit free of charge during opening hours, or opt for one of our 24 hour units if you want extended access.

Our reception opening hours are: Mon-Fri: 08:00 to 18:00 (Thurs 2000) Sat: 9:00 to 17:00 Sun: 10:00 to 16:00 You can also opt for one of our 24 hour units to have round the clock access, seven days a week.

All Fort Box centres are fitted with extensive security features including: - 24 hour CCTV located both inside and outside the main building monitoring all entrances & exits. - A sophisticated twin alarm system, one for the building and one for each storage unit. - Coded electronic gate access to the building accessible only with your own personal security PIN number. - Random security patrols after office hours.

Only those people authorised in writing by you, and to whom you have given your PIN code and padlock key, can gain entry to the storage centre.

It is a condition of storing with us that your goods are insured. If your existing insurance policy does not cover you then Fort Box can provide a contents policy specifically designed for goods whilst in storage that will cover them for fire, theft and water damage.

Our expert staff will be pleased to advise you on the best way to store your items. We offer a full range of packaging materials to help you safely pack your goods. Do you sell boxes and other packaging materials? Fort Box sells a wide range of packaging materials at very competitive prices. (See packing materials page)

You can move in today. A member of our staff will fill in our simple one page storage agreement with you, (this takes approximately 10 minutes) and then you can move your goods in straight away.

You can bring your goods in your own vehicle. We have ample car parking and large loading.

Removal companies to help with your transportation. Our onsite fork lift can also be hired for a small hourly rate.

There are a number of different size trolleys and pallet trucks available free of charge for customer use.

A trained member of staff will always be on hand during reception opening hours.

We offer a number of payment options including direct debit, cheque, debit and credit cards, and we will soon be introducing a facility to allow you to pay online.

You are welcome to stay for as long as you wish, subject to the minimum hire period.

Our minimum storage charge is 7 days.

We only require seven days' notice of your intention to vacate your unit. Notice must be given in writing. Your security deposit and any unused hire charges will be refunded, less any outstanding amounts, after you have vacated the unit.

No you don't, you sign a straightforward storage licence agreement prior to moving into your unit. The agreement comprises a simple two page 'no fuss' contract. The contract takes approximately ten minutes to complete.

No, you can fill in your license agreement today and move in immediately. However, a deposit will reserve a specific unit and guarantee that it is ready and waiting for you on the day you need it.

We invoice customers on a four weekly (twenty eight day) basis payable in advance. However, we only ask for seven days notice when you vacate your unit and any unused storage charges will be refunded together with your deposit after you vacate the unit.

Our units are not heated. However, we do find that the temperature within our facilities remains fairly constant and our centres are not too hot or unduly cold.