Fort Box Self Storage is committed to respecting the privacy and security of any
information you share with us online. We take commercially reasonable steps to handle
personal information responsibly and we only collect information to provide the
services that you request. By using the
Fort Box web site ("Site"), you consent
to the terms of this Privacy Policy ("Policy"), together with the
Terms and Conditions
Agreement for this Site.
The foregoing Policy is effective as of June 14, 2012.
Information Collected by Fort Box Self Storage
Fort Box Self Storage only collects
your personally identifiable information through this Site when you choose to provide
such information. This Policy does not address personal information that you provide
to us in other contexts (e.g., through a
business relationship not handled through
this Site). Personal information can include your name, address, telephone number,
and email address. By providing your personal information on-‐line, you consent
to allow Fort Box Self Storage to use that information in accordance with this Policy.
You may review and request changes to your personal information that Fort Box Self
Storage has collected, including the
removal of your personal information from Fort
Box Self Storage’s databases, by writing to info@fortbox.co.uk. Complete removal
of all information may not be immediate, however, and in some instances, it may
not be possible to delete all archival copies of this information. Further, to the
extent you remain a customer of Fort Box, we will retain and use your information
as necessary to service your account.
How we use this information:
Fort Box Self Storage uses your personal information to:
- respond to your inquiry regarding reserving a unit;
- offer you Fort Box Self Storage specials and discounts;
provide you with Fort Box Self Storage services and information relevant to those services and
to our Site;
- develop new Fort Box Self Storage services.
Other technologies
Fort Box Self Storage may also use other technologies to track how visitors use our Site.
This data is non-‐ identifiable but helps us to determine which pages users view
and how they are directed to our Site. Such technologies may include, but are not
limited to:
- Cookies
Cookies are pieces of information that a web site transfers
to a user’s computer for purposes of storing information about a user’s preferences.
Cookies in and of themselves do not personally identify users, although they do
identify a user’s computer. Many web sites use cookies as a standard practice to
provide useful features when a user visits the site and most web browsers are set
up to accept cookies. Fort Box Self Storage uses cookies to improve your online
experience when visiting our Site. If you would like to know about what cookies
are, or how to control or delete them, we recommend you visit www.aboutcookies.org
for more detailed guidance. You can set your browser to disable cookies, but some
portions of the Site may not work properly.
The table below shows all of the cookies we, or third parties use on the Fort Box Self Storage website. It further explains
what these cookies are, what they do, and which third party company issues them.
Keep in mind these cookies are not harmful to your computer and they hold no personal
or sensitive information about you. Information on how to opt out is provided in
the table.
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Session Cookies
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We use a session cookie to remember basic information
related to your journey through our Site. The cookie holds no personal information
and expires once you close your browser. Google Analytics Fort Box Self Storage
uses Google Analytics to understand how our website is being used in order to improve
the user experience. It gives us information such as the number of people coming
to the site, how they got there and what they click on. No personal information
is collected or stored and we do not allow Google to use or share our analytics
data. By using the Fort Box Self Storage Site, you consent to the processing of
data about you by Google Analytics for the purposes set out above. You can find
out more about Google’s position on privacy with regard to its analytics service
at: http://www.google.com/intl/en/analytics/privacyoverview.html How to reject or
delete this cookie http://www.google.com/intl/en/privacypolicy.html
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Google Display
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Network Google Display Network uses cookies to discover general information about
the pages on "fortbox.co.uk" that you visit and it also processes IP addresses to
collect other non-‐ personally identifiable information in order to place you in
a "market segment". This includes data about the country, city or region where you
are located and your domain name (e.g. what ISP you use). It then places advertisements
onto pages you subsequently visit which it believes people in your market segment
will find relevant. User data is anonymous. Information (IP addresses and information
in other cookies on our sites) that the below partners collect is transferred to
them, and Fort Box Self Storage confirms that the below partners satisfies the EU’s
data protection requirements. How to reject or delete these cookies http://www.google.com/intl/en/privacypolicy.html
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Dynamic Telephone Number Insertion (DTNI)
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To help us determine what source or keyword
in Google Adwords a phone call originated from we have implemented DTNI, which uses
a cookie to display a unique phone number. The cookie holds no personal information.
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Security
Wherever your personal information may be held by Fort Box Self Storage
or on its behalf, we take reasonable and appropriate steps to secure the information
that you provided from unauthorized use or disclosure. Please note that, while Fort
Box Self Storage has endeavored to create a secure and reliable Site for users,
the security and confidentiality of any communication transmitted to or from Fort
Box Self Storage via the Site or email cannot be 100% guaranteed. Accordingly, Fort
Box Self Storage is not responsible for the security and confidentiality of information
transmitted via the Internet.
- Fort Box Self Storage does not rent, sell, or share
personal information about you with other people or non-‐affiliated companies except
to provide products or services you've requested (including our use of responsible
third party vendors), when we have your permission, or under the following circumstances:
- We respond to subpoenas, court orders, or legal process, or to establish or exercise
our legal rights or defend against legal claims.
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal
activities, suspected fraud, situations involving potential threats to the physical
safety of any person, violations of Fort Box Self Storage terms of use, violations
of Fort Box Self Storage Terms and Conditions Agreement
, or as otherwise required by law.
- We reserve the right to disclose and transfer your personally identifiable
information in connection with the sale, assignment, or other transfer of Fort Box’s
business or with the material assets of Fort Box’s business, or in connection with
Fort Box’s merger with another entity.
- We limit access to personal information about you to personnel who reasonably need to come into contact with that information
to provide products or services to you or in order to do their jobs.
- We use industry standard physical, electronic, and procedural safeguards to protect personal information
about you.
Customer Testimonials/Comments/Reviews
We post customer testimonials/comments/reviews on our Site which may contain personally identifiable information. We do obtain
the customer’s consent to post their name, initials or other identifying information
posted along with their testimonial via email or other writing prior to posting
the testimonial.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and
other places we deem appropriate so that you are aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. We reserve
the right to modify this privacy statement at any time, so please review it frequently.
If we make material changes to this policy, we will notify you here, by email, or
by means of a notice on our privacy policy page.
Questions or Concerns
If you have any questions or concerns regarding our privacy policy please email us at info@fortbox.co.uk.
- This Policy does not apply to the practices of companies that Fort Box Self Storage
does not own or control, or to people that Fort Box Self Storage does not employ
or manage.
- Please also visit the Terms and Conditions Agreement section of our
Site, incorporated here by reference, that explains other important terms governing
your use of our Site.
- You may also contact us at:
Fort Box Self Storage
6 Hall Road
St John’s Wood, London NW8 9PA
0800 023 7074